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1. What makes your products high quality when many companies have same claims of quality products?
To claim quality is one thing, to deliver it another. Our product
quality is maintained in our multi-step quality control procedures.
Our products are made according to preset product spec sheets or tech
packs of each product which contains all the details and criteria about
the product manufacturing from the start till the completion of order –
from the selection and purchase of raw material to the shipment of
consignment. These tech packs are developed, after receiving customer
order along with product specifications, by our quality assurance
department with the coordination of research and development and
production departments. The customer feedback always holds important
place in this process as well as in house developed, tried consistent
quality control procedures. These tech packs are distributed to the
entire setup involved in product manufacturing directly and indirectly
and these are kept as standing instructions and reference guides. This
helps us in achieving desired results and coordinating the operations
of
purchasing, production, packing and quality control departments as
well as export and accounts departments.
With this effective control over ‘information preparation, distribution
and implementation’, a consistent and homogeneous quality product is
made and a timely and preplanned order execution takes place, each and
every step is recorded and after the completion
of every order whole
process is evaluated in order to check any lapse that could have
occurred or could be occurred in future.
The end result of this effort is topnotch quality of our products, on
time delivery of orders, superb customer services and flourishing
business of our customer’s giving them edge over their competitors.
If you have another question please contact us. We'll provide prompt, accurate answers. |
2. We want a product which is not pictured in your web site. What do we do?
Just
contact us. We are constantly introducing new styles and developing
products to meet the specific, changing needs of our customers. |
3. What is your minimum order quantity?
We usually do not set any limit for minimum quantity for placing an order for our running items.
However, we suggest you to contact us about minimum order limit for any
new requirements or new product development. |
4. What are your terms of delivery?
The terms of delivery are quoted FOB, CFR or CIF for cargo required to
be shipped by sea and FCA, CPT or CIP for by air mode of shipment
(Incoterms 2000 developed by ICC). |
5. What are your terms of payment?
The payment terms are:
For small order valued less than 10,000 USD, half deposit required with the order, balance to be paid on
completion when goods are ready to ship.
For order valued more than 10,000 USD, the payment could be made by
irrevocable letter of credit (L/C) at SITE
From new customers, bank and trade references are required with the order. |
7. Will you comment on the sensitive topic of your price level?
We truly believe that what you pay us is the price of your satisfaction
and what you get is the base of our long term business relationship
with you.
Our prices are very competitive and if someone thinks that saving a US
cent is worth the hassle, we will be unable to be part of that. Our
expertise, fine quality of products and professional customer services
will make you to forget about that cent. |
8. What is order lead time or delivery time?
We can provide the best lead time depending upon the type of the
product. The standard lead time for repetitive products is 30 days and
for new products is 45-60 days.
In order to give delivery schedule, we would request you to please send
us your enquiry along with the following information:
Product that you are interested in
Quantity of product
Packaging requirements
Mode of shipment, that is, air or sea
Final destination
Any specific requirements |
9. Do you have any better way to quicken the delivery time?
The production proceeds on after approval of samples. For sample
approval, we need to get customer’s logo, if required, specific raw
material input and complete product detail from customer. If design,
logo or product material is changed by the customer, the new samples
will take more time.
So we emphasis there is no misunderstanding for
the samples and other details of the order.
Things get fast and easier by detailed and quick communication between
us and our customer regarding the product and order.
Secondly, our production planning and coordination department arranges
all orders in strict schedule after arrival of advance T/T deposit or
L/C.
The earlier the information and payment reach us, the sooner the
delivery time will be. |
10. What is your policy regarding product samples and dispatch?
The
product samples are offered free of charge on the condition that they
will be returned to us in same condition within 30 days if they are no
longer required but we have to ask for the freight charge. We would
require your FedEx, DHL, UPS or international courier account number to
enable us to send you the samples by collected air freight to the
customer’s account. |
11. What are technology capabilities and management facilities available at Warmonger?
Hemos inducida muy capaz equipo guiado tecnologías en todos los
departamentos de nuestra empresa. Estamos en constante evaluación de
nuestro sistema y proporcionar más recientes y las técnicas modernas,
maquinaria y capacitación a nuestros trabajadores.
Hemos de
investigación y desarrollo, laboratorios de control de calidad,
abastecimiento de materia prima, diseño, especificaciones de producto y
desarrollo de nuevos productos para nuestras instalaciones en
funcionamiento y los nuevos productos innovadores.
We
have inducted highly
capable computer guided technologies in all
departments of our company. We constantly evaluate our system and
provide latest and modern techniques, machinery and training to our
workers.
We have research and development, quality control labs,
raw material sourcing, designing, product specs and new product
development facilities for our running and new innovative products. |
12. Please give information about packing of products?
All
available packaging solutions, quantity, material and printing on
cartons are available. We pack the products according to the needs of
our customers. The packaging is available for air and sea worthy
packing materials. |
13. Can the logo of company or individual be printed, embossed or embroidered on the products?
All
available packaging solutions, quantity, material and printing on
cartons are available. We pack the products according to the needs of
our customers. The packaging is available for air and sea worthy
packing materials. Yes, the logo or name can be printed, embossed or embroidered depending on the nature of product.
Please note that you must be the lawful owner of that logo, design and
brand name. We would like to see the evidence of your lawful ownership
in this regard. |
14. What about child labour and workers exploitation, which seems common in some developing countries?
We
consider our work force as our asset and our wings. Like all high
flying objects, we take great care of our wings in all situations.
All our products are free from child labour and from any other form of
exploitation of the employees. We make sure that at all levels of our
operations no employee below the prohibited age limit or under bad
working conditions has to work on our products. We
consider our work force as our asset and our wings. Like all high
flying objects, we take great care of our wings in all situations.
All our products are free from child labour and from any other form of
exploitation of the employees. We make sure that at all levels of our
operations no employee below the prohibited age limit or under bad
working conditions has to work on our products. |
15. Is your production process environmentally friendly?
Yes.
We adhere to strict environment friendly production process and
continuously try to improve our production operations with latest
techniques to minimize the impact on environment. Yes.
We adhere to strict environment friendly production process and
continuously try to improve our production operations with latest
techniques to minimize the impact on environment. |
